At Adored Beast, we proudly stand behind our products with a 100% Satisfaction Guarantee. If you're not completely happy with your purchase, we're here to make it right.
📝 How to Start a Return
To begin the return process, please:
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Contact us within 30 days of your purchase at questions@adoredbeast.com.
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Use “PRODUCT RETURN” in the subject line.
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Include your order number or proof of purchase.
Please note: Returns must be pre-authorized. Unauthorized returns will not be eligible for a refund.
📦 Return Requirements
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We recommend using a trackable shipping method, as we cannot guarantee refunds for items we do not receive.
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Returns must be received within 30 days of the purchase date. Returns received after this period may be refunded at our discretion.
💳 Refund Processing
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Please allow up to 2 weeks for your return to be processed once received.
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Refunds typically appear on your bank statement within 3-5 business days, depending on your financial institution.
🏪 Store Purchases
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We can only accept returns for items purchased directly from our online store.
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If you purchased from a retailer, please contact the store for their return policy.
🛍️ Sale & Bundle Items
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Sale items are refunded at the sale price, not the full price.
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For bundles, you'll be refunded the difference between the bundle price and the full price of any items not returned.
🚚 Shipping Costs & Undeliverable Packages
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Return shipping is the customer’s responsibility.
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Original shipping fees are non-refundable.
If a package cannot be delivered (e.g., due to an incorrect address or refused delivery) and is returned to us, it will be treated as a standard return. You will receive a refund for the product only, minus and return shipping costs incurred.
🌍 International Returns & Fees
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For international returns, any customs duties or import fees are the responsibility of the customer.
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Items must arrive duty-free; we are unable to reimburse any fees charged during international returns.
⛔ Cancellation Policy
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Orders are processed right away, so changes or cancellations are often not possible.
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If you need to make a change, contact us as soon as possible at questions@adoredbeast.com with your order number.
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While we can’t guarantee changes once processing begins, we’ll do our best to assist you.
